Case studies

About The Warehouse Group The Warehouse Group is one of New Zealand's largest and most iconic retailers. Founded by Sir Stephen Tindall in 1982, it operates three beloved Kiwi brands: The Warehouse, Warehouse Stationery, and Noel Leeming. The Group serves customers nationwide across hundreds of stores, supported by a large and complex distribution network. Its North Island Distribution Centre is one of the biggest DCs in New Zealand, handling everything from general merchand

How NZ Post shifted their safety culture with inviol's AI safety monitoring and coaching tool.

Across inviol's customer base, vehicle-on-plant incidents reduce by an average of 61%. That's not a projection or a target. It's a measured result across real facilities, running real operations, with real forklifts and real pedestrians. When we share that number with prospects, the first response is usually some variation of "that sounds great, but how?" Which is the right question. A percentage on its own is meaningless without understanding what's being measured, why the r

There's a moment in most safety programmes where compliance stops working. Not because the rules are wrong. The rules are fine. Signage is up, procedures are documented, training has been delivered, and the audit trail is immaculate. Everyone knows what they're supposed to do. And yet the near-miss rate hasn't moved in six months. If you've worked in FMCG manufacturing, warehousing, or distribution, you've probably seen this plateau. The initial gains from putting a formal sa

See how Epicurean Dairy used inviol on existing CCTV to reduce risk 48%.

Every new technology comes with that slightly nervous question: what's this actually going to be like? You've seen the demo. You've read the case studies. You've spoken to a reference customer. But there's still a gap between "this looks great" and "this is working in our facility." That gap is the first 30 days, and in my experience working with new inviol customers, it's where the platform stops being a concept and starts being part of how your team operates. Here's what th

Every warehouse safety manager I've met has good instincts. They can walk a floor and sense when something feels off. They know which aisles get congested at shift changeover, which operators tend to cut corners, and which zones make them nervous on a Friday afternoon. That instinct is built from years of experience, and it's genuinely valuable. But it has limits. And when you start supplementing gut feel with continuous data, the way you manage safety changes in ways you don

What does it actually look like when a logistics operation installs computer vision AI for safety and commits to coaching over punishment? This is a question we get asked a lot. People understand the technology. They understand the concept. What they want to know is: what happens on the ground? How do the numbers move? What does the safety team actually do differently on a Tuesday morning? Here's what the first 12 months typically look like for a multi-site logistics operatio

This post describes the typical multi-site scaling journey we see with logistics and distribution customers. Specific details reflect common patterns across deployments rather than a single named customer. Managing safety at one warehouse is hard enough. Managing it consistently across 50, 80, or 100+ sites is a different kind of problem entirely. Each facility has its own layout, traffic patterns, workforce, shift structure, and risk profile. What works at a 10,000 sqm urban

Cold storage facilities are some of the most challenging environments in the warehouse world. Everything that makes a standard warehouse risky (forklifts, pedestrian traffic, tight aisles, high throughput) is amplified by freezing temperatures, reduced visibility, icy surfaces, and workers whose mobility and reaction times are compromised by bulky PPE. And yet, most cold storage operations manage safety the same way as any ambient warehouse: periodic audits, manual incident r